MMC 2-YEAR WARRANTY
If you purchased a brush set from MMC and our brush fails due to a manufacturing defect, we will, at our discretion, replace it. Refunds will not be issued for manufacturing defects. The warranty covers manufacturing defects up to two years after original purchase date, regardless of how many times it has been used. MMC reserves the right to refuse any warranty claim request at our discretion.
BEFORE YOU MAKE A CLAIM – UNDERSTANDING HANDCRAFTED BRUSHES
All MMC brushes are hand crafted; no two will be identical. We’re proud of the artisan craftsmanship of our tools and expect some variation in the end products. This means small differences that are barely noticeable to the untrained eye.
Some slight bristle shedding when new is normal due to each brush being handmade, however, washing and reshaping before first use will prevent shedding during application.
We ship worldwide and work hard to get your order to you as quickly as possible. Though MMC packages with great care, it is possible that products will move around as they travel. If you notice that your brush heads have become misshapen in transit, washing and reshaping before first use will restore them to perfection.